Less manual work.
Lower costs.
No long-term dependency.
When you are the person who keeps everything moving, AI agents can take the repetitive work off your plate from day one — so you spend your time on the decisions only you can make.
Sound familiar?
Running a small business often means you are the person who keeps everything together. AI looks like it could help — but finding the time to figure it out is the problem in itself.
- Too much time spent on repetitive admin and manual tasks
- Key processes depend too heavily on one person
- AI options feel overwhelming — wrong choice costs time and money
- Staff are stretched, so the gaps land on you
- Slow response times leading to missed opportunities
- Tools get bought but never properly set up or used
- Every day ends with more to do than when it started
The issue is not effort. It is that too much manual work is landing in the wrong place.
Most of the tasks that fill a director's day are repetitive, predictable, and solvable. We build AI agents that handle that work reliably from day one — so your attention goes where it actually matters.
How it works
Five stages that take your business from identifying the pain point to having less manual work — with value showing from day one.
Discover
Understand your critical pain points and where the real cost is being felt. We identify the highest-value opportunities for AI agents that will make a difference from day one.
Redesign
Before we deploy an agent, we make sure it is solving the right problem. We map how the manual work actually happens today so the agent fits your team — not the other way around.
Implement
Deploy AI agents that reduce manual work from the first day. We configure, test, and refine until your team sees a real difference in the tasks that drain their time.
Enable
We train you and your team on how the agents work — not just how to use them, but how to think about them. By the end, you will have the confidence to adjust what is there and the understanding to spot where a new agent could help.
Embed
The goal is a business that runs with less friction — and a team that owns it. Most clients leave this stage capable of building straightforward agents themselves. When the challenge grows more complex, we are there, but the day-to-day no longer depends on us.
What we offer
A defined engagement model built for small businesses — focused on less manual work and day-one value, without locking you in.
AI Opportunity Audit
A focused conversation and review to find where your time is really going. We pinpoint the repetitive tasks where an AI agent will deliver the most value from day one — before you spend anything.
Stage 1Agent Build & Deployment
We build and deploy AI agents around the tasks that are currently eating your day. Configured for your business, tested until they work, and handed over so your team can use them from day one.
Stage 2Enablement & Handover
We train you and your team so you genuinely understand how the agents work — not just how to use them. Most clients leave this stage ready to build simpler agents themselves, without needing us.
Stage 3Complex Agent Support
When you are ready to go further — more integrations, more complex logic, or agents that connect multiple parts of the business — we are available without locking you into a retainer. Your call, your pace.
Stage 4 (Optional)Where AI makes a difference
Real tasks your team does manually today — that an AI agent can start handling from day one.
Sales & Lead Handling
- Qualify inquiries automatically
- Generate proposal drafts
- Automate follow-up sequences
- Summarise customer interactions
Administration
- Draft routine emails
- Automate scheduling communication
- Process repetitive document tasks
- Extract information from forms and files
Customer Service
- Answer frequent questions
- Provide faster first responses
- Route issues more effectively
- Create consistent support messaging
Operations
- Standardise recurring workflows
- Generate internal summaries
- Trigger actions from incoming data
- Reduce manual handoffs
Management Support
- Summarise reports and data
- Produce action lists
- Prepare meeting briefs
- Quick insight from business information
Not off the shelf. Built for how you work.
Every business is different. So is every agent we build. Here is what that means in practice.
Shaped around your work
We do not start with a template. We start with your specific tasks — the ones eating your time right now. The agent is built around those, not the other way around.
Value from day one
We scope, build, test, and deploy. By the time we hand over, you have already seen the agent run and the manual work start to disappear. No six-month runway to get there.
Yours to own
You get the agent and the understanding to run it. No black boxes, no dependency on us to keep it going. If something needs changing on a Monday morning, your team can handle it.
A starting point, not an end point
Most clients leave capable of building straightforward agents themselves. We set you up to grow — and we are available for the more complex builds when you get there.
One clear fee
You pay the AI platforms directly. We charge a single project fee. No recurring licence, no hidden costs, no pressure to keep us on.
We stay until it works
Handing over a login is not a handover. We stay involved until your team is running the agent confidently and the manual work is genuinely gone.
The person you will work with
I am Marcel Toledo — founder of aiforsmes.ie. I have spent over 20 years working in software engineering, data architecture and AI, most of it inside organisations where operational complexity was the real problem, not the lack of technology.
I started aiforsmes.ie because I genuinely believe AI agents can help business owners and their teams automate work that used to require large investments, long projects, and specialist teams. That is no longer the case — and most small businesses have not caught up with that yet.
I find this space exciting. Not in an abstract, futurist way — but because I see what a well-built agent can actually take off a director's plate. When you work with me, you work directly with me. We find the problem together, I build the agent, hand it over, and stay until the manual work is genuinely gone.
Connect on LinkedInCommon questions
Questions directors and owners actually ask before getting started.
No. You need to know your business — we handle the rest. We will ask you to walk us through the tasks that are costing you time, and we take it from there. By the end you will understand how the agent works, but you do not need to going in.
It depends on your situation. We use a small number of well-established AI platforms — often ones you may already have access to. We keep the stack simple and choose tools that fit your budget and the task, not the other way around.
No. The agent takes over the repetitive work — the tasks that eat time without needing much judgment. Your team gets that time back to focus on the things that actually need a person. Most clients find their staff are more engaged afterwards, not less.
That is completely normal. We involve the team early, show them what the agent actually does, and address concerns before they become resistance. People are usually more open once they see the agent handling work they did not enjoy doing anyway.
A single project fee for the build and handover. You pay the AI platforms directly — we do not mark them up. There is no retainer and no pressure to keep us on. If you want help later with a more complex agent, we are available, but it is always your call.
We start with the task that is costing you the most time right now. The first agent is scoped to deliver less manual work from day one — not after a long rollout. The audit exists specifically to find that first win quickly.
If you are running a business with a lean team, carrying too much yourself, and spending real time on tasks that feel like they should not need you — yes. We work best with owner-led or director-led businesses where the person at the top is ready to change how some of that work gets done.
Let's talk about your business
We start with a straightforward conversation about where your time is going and where an AI agent could make a real difference from day one — no sales pressure, no jargon.
What happens next:
- 1 We respond within one business day
- 2 We schedule a 30-minute discovery call
- 3 We propose a clear audit or next step